Information We Collect From You And How It Is Used
The Site serves as an online resource to assist you in better navigating and managing the healthcare system for you and your loved ones. We are able to better personalize our services based largely on information you provide. For instance, during the registration process you will be asked to provide us with certain information about yourself, including a valid e-mail address, and your first and last name. In certain situations, particularly where you request more information, we might also request your phone number so we can follow up with you. Your information will then be entered into our database so that we can send you relevant and actionable health and care content. We reserve the right to use your contact information to communicate with you via newsletter, text message, direct mail, phone and any future developed device or tool that provides the same functionality. You may unsubscribe to our electronic mailings at any time by following the instructions that we include at the end of every mailing.
Our intention on using your information is to enhance your experience with our products and services. We also create internal reports on user demographics and traffic patterns to make sure we are marketing effectively. While we report these results to our marketing partners, rest assured we do not use any personally identifiable information when we compile our reports.
How We Collect Information
We collect information in the following ways:
Action Tags, Web Beacons and other Data Collection Methods: An action tag or a web-beacon (also known as a clear gif or a pixel tag) is a method used to track responses or actions by visitors who view certain advertisements or other information on the Site. Action tags are 1x1 pixel images embedded in a website page that are used to transparently collect information. We may use action tags to count the number of times that visitors click on a particular banner ad or visit the pages of the Site and to provide information about what products/services are viewed or purchased. These devices can not be used to access your personal information.
Information We Share
CarePlanners will not sell, license, transmit or disclose your information outside of CarePlanners and its affiliated companies unless such disclosure is: (i) expressly authorized by you, (ii) necessary to enable CarePlanners contractors or agents to perform certain functions on our behalf, or (iii) required or permitted by law. In all cases we will disclose the information consistent with applicable laws and regulations and we will require that the recipient protects the information and uses it only for the purpose it was provided.
Your Acceptance Of These Terms
The Site may contain links to other third-party owned or operated websites. We are not responsible for the privacy practices or the content of those websites. In some cases, you may be able to make a purchase through one of these third-party websites. In these instances, you may be required to provide certain information, such as a credit card number, to register or complete a transaction at that website. These third-party websites have separate privacy and data collection practices and we have no responsibility or liability relating to them.
We do not knowingly collect information from minors under eighteen (18) years of age. No information should be submitted to, or posted at, the Site by individuals under eighteen (18) years of age. We encourage parents and guardians to spend time online with, and monitor the online activities, of their children.
How We Protect Your Information
CarePlanners has adopted and adheres to stringent security standards designed to protect non-public personal information against accidental loss, misuse, unauthorized access and disclosure. Among the safeguards that CarePlanners has developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at our site. We strive at all times to meet and exceed standards of online privacy protection. When you submit information, your information is protected both online and offline in accordance with applicable laws and industry standards. For example, we use full-time Network Administrators, SSL servers and firewalls to protect the confidentiality of the information you provide. While we strive to protect your information, we cannot ensure or warrant the security of any information that you transmit to us. We will take reasonable measures that we believe are appropriate to protect your information from loss, misuse, alteration, or destruction. Where possible, will ask that any third parties to whom we may transfer your information take comparable steps to protect that security.
To protect the confidentiality of information and/or electronic data, we utilize the following physical and electronic safeguards:
Authentication and Passwords: A valid user ID and password is required for online access to enter the application systems and/or access data maintained in our online application systems.
Internet Security and Encryption: We utilize Internet security features to protect data from unauthorized external access. Secured Socket Layers (SSL) at 128-bit or higher data encryption are used to prevent unauthorized users from intercepting transmitted data. Data is protected from unauthorized external access through the use of proxy servers and firewalls.
Access: We restrict access to data only to authorized personnel. Security levels further limit particular aspects of a client’s data to specific personnel. Data will not be stored in shared common network file storage areas. We also impose user restrictions upon individuals authorized to access electronic data to limit access and/or modification of data.
Physical Security: The physical environment of computer systems containing data is highly secured. Each CarePlanners data center is constructed with power supply redundancy, sophisticated environmental controls and a full security system that limits physical access to computer hardware to only individuals holding a valid electronic key card and a personal identification number.